Refund policy

KAILASH & LOTUS

REFUND POLICY

Returns

We accept return requests within 14 days of delivery.

To be eligible for a return, the item must be unused and returned in its original packaging.

Non-Returnable Conditions

Items showing signs of wear, damage, misuse, modification, or improper handling are not eligible for return.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Refunds

Once the returned item has been received and inspected, refunds will be issued to the original payment method.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the item and packaging.

Contact

For return requests, please contact:

admin@kailashlotus.com