Shipping policy

SHIPPING POLICY

DESTINATIONS

We currently ship exclusively to addresses within the United States.

SHIPPING COST

Free standard shipping is included with every order.

ORDER PROCESSING

Each object is individually inspected, prepared, and packaged before dispatch.

Orders are dispatched within 7–10 business days after payment is confirmed.

ESTIMATED DELIVERY

Estimated transit time is 7–15 business days after dispatch.

Delivery times are estimates and may be affected by carrier delays, customs processing, weather conditions, or other circumstances beyond our control.

TRACKING

Where tracking is available, tracking information will be provided by email after dispatch.

SHIPPING ADDRESS

Please ensure that the shipping address is complete and accurate before placing your order.

Kailash & Lotus is not responsible for delays or losses caused by an incorrect or incomplete address supplied by the customer.

DUTIES AND TAXES

Any import duties, taxes, customs charges, or carrier fees, if applicable and not collected at checkout, are the responsibility of the recipient.

DELAYS

If we are unable to dispatch your order within the stated processing timeframe, we will contact you using the email address provided with your order.

You may request cancellation and a full refund if the order has not yet been dispatched.

CONTACT

For shipping questions, please contact us through the Contact page on our website.